IT services models that fit how you operate

Full or co-management of your IT function across offices, multi-location estates, multi-cloud environments, and flexible work. We take ownership of day-to-day operations so your team can focus on priorities that move the business.

• Single operating rhythm across sites and clouds
• Clear RACI between your staff and GForce
• Reporting that leadership can actually use

Operationalisation and review of IT policies so technology stays aligned to business goals. We establish SOPs and guidelines for consistency, accountability, risk management, and operational efficiency.

• Policy that matches how teams actually work
• SOP libraries for support, change, and access
• Handover packs that survive staff turnover

Technology refresh and management to optimise infrastructure, upgrade or migrate networks and servers, and protect continuity. Secure wireless, LAN/WAN design for new offices, relocations, and multi-office connections.

• Office build-outs and moves with security baked in
• Lifecycle refresh without disruptive cutovers
• Documented topologies and runbooks

Protect critical data against loss, breaches, and accidental deletion. Daily backup management, DR exercises, remote monitoring with proactive remediation, business continuity planning, and incident response management.

• Tested recovery objectives — not hope-based backups
• Monitoring that escalates before users notice
• Incident playbooks rehearsed with stakeholders

Strengthen trust with Data Protection Essentials, data security SOPs, privacy internal controls, PDPA e-advisory, phishing campaigns, cybersecurity awareness training, and board tabletop exercises.

• Practical privacy controls for day-to-day work
• Awareness programmes that change behaviour
• Leadership exercises for breach readiness

Security baseline hardening framed by CSA Cyber Essentials and ISO 27001. Mitigate third-party risk with vulnerability assessments, managed detection and response, firewalls, endpoint protection, patching, and real-time threat detection.

• Baselines that auditors and insurers recognise
• MDR and endpoint coverage sized to your estate
• Vendor risk handled as a continuous process

Gain control of technology investments and ROI. IT budgeting to reduce unnecessary CAPEX, up-to-date documentation, network diagrams, asset listings and lifecycle management, vendor management, procurement, and secure disposal.

• Asset truth that finance and IT share
• Procurement with security and disposal built in
• Budgets sequenced via AvailEase™ thinking

Expert managed cloud support for backend and platform estates — including Microsoft 365 and Azure — with network connectivity that does not compromise security.

• Identity, collaboration, and tenant hygiene
• Azure landing zones and operational guardrails
• Connectivity and access patterns you can defend

Tap specialists for technical break-fix resolution. Close skill gaps in your core team and expand bandwidth with remote helpdesk and on-site support hours.

• Ticket queues that clear with senior oversight
• On-site surge capacity when it matters
• Knowledge capture so the same issue does not return

Leverage GForce experts for software development outsourcing. Fill technical skill gaps, boost capacity for demanding workloads, and take projects from discovery through delivery — remote and/or on-site.

• Squads that plug into your product cadence
• End-to-end ownership when you need a full take-over
• Quality and security expectations defined up front

GForce now delivers AI implementation alongside managed IT — practical adoption that fits existing tools, operating rhythms, and risk appetite. We help teams move from traditional processes to AI-enabled workflows without losing ownership or control.

• Workflow automation and assisted operations inside the tools you already use
• Embedding AI into support, documentation, and day-to-day IT processes
• Governance and security controls for AI use, data handling, and access
• Phased rollout sequenced with AvailEase™ so spend stays predictable

A coherent offering that joins policy/SOP discipline with security and risk operations — so access, monitoring, privacy handling, and incident readiness work as one system rather than separate checklists. Deeper catalogue detail remains under Policy, PDPA, and Security below.

• Policies and SOPs that match how teams actually work
• Access control, monitoring, and endpoint/patch hygiene
• PDPA-aware data handling and privacy-ready operating habits
• Incident readiness with clear ownership and escalation paths

Policy detail · PDPA detail · Security detail

Technology leadership advisory for digitalisation (CTOaaS) and cybersecurity (CISOaaS). Stay ahead of competition, cyber threats, compliance pressure, and resource constraints. IT audit support for certifications such as ISO, OSPAR, and MAS TRM contexts.

• Senior judgement without a full-time hire
• Roadmaps that connect strategy to operations
• Audit-ready evidence and control narratives